Support

Email: support@winchline.app

We typically respond within 1–2 business days.

Need help fast? Include this info:

• Are you a: Requester or Helper
• Device: iPhone or Android
• What happened: (short description)
• Location: city/state (optional)
• Screenshot/video: if you can

Common questions

When does WinchLine launch?

We’re actively testing and launching soon in the Mid-South. Follow our socials for updates.

How do I become a Helper?

Email us with your name, city, vehicle (4x4), and availability. We’ll send onboarding steps.

How do payments work?

Payments are handled securely in-app. Some requests may be quoted before payment is captured.